Rincon >D Salon
PURPLE COW/PURPLE HAIR. Moved from Atlanta & referred to Purple Cow because they use Goldwell products. I read the reviews & wanted an appt w/Jennifer. She couldn’t see me for a few days & Kim Barrata readily offered her services & could do my hair the next day (Mistake–she is too available). I have my formula –how can you mess that up? (Mistake–believing that). Immediately, I saw Kim was scattered (Mistake–red flags). As Kim was doing my chunks Jennifer told her she had never seen it done that way (clipped on top of my head with no foils). I had made that comment. (Mistake–not addressing that). When done, my hair looked very dark, but I attributed it to lighting and being wet. Kim didn’t know what to charge me (huh?) & Jennifer said $126. (Mistake–not addressing that). The next morning, I had purple/burgundy hair). I called Jennifer & she said she’d be glad to look at my hair. I also asked her to break down what I was charged. X amount color, X amount chunks, & X amount cut. I DID NOT GET A CUT. She apologized. The next day she looked at my hair, told me it was not my formula & Kim had put the wrong color on. She kindly agreed to fix it (her salon, her hairdresser’s mistake) but my concerns–how do you color a darker color with a lighter color & damage so I opted to let it fade. I then asked for my $26 back. I wrestled with this color for the next 4 weeks and Jennifer again said she would redo it. Fear stopped me. However, I made an appt w/Jennifer in 4 weeks to get this color thing right. Jennifer was not feeling good that day & said she didn’t know if she could stand long enough to do my hair but didn’t want to cancel because of what I had been through (Mistake–should have rescheduled). She & her staff told me about some unusual events that occurred with Kim and that she no longer worked there and that the review about Kim for Purple Cow was placed there by Kim’s daughter (can’t imagine a good review from anyone else). Seems Kim told me some tales about her work experience (Mistake–check out potential hires). To my 6 hour appt: Jennifer said she would always remember my formula because of the ordeal. She mixed my color & I asked if it was correct. Unsure, she began to look for my card Kim had filled out - gone w/Kim. I called home, got the formula & what Jennifer had mixed was again not the correct formula. She said it was a little lighter than my formula but it was strawberry blond and she used it on her mother-I said fine as long as it was lighter not darker (been there). Since Jennifer did not feel good (Mistake) I said someone else could do my color (we got this down now–right). Lindsay did my color. Lindsay is great, personable, hip so this is nothing against her. About 2/3 done, I asked if she was doing chunks-no- highlights. I don’t want highlights. She said she was not told that by Jennifer. She suggested we finish and then look. I hated it and wasn’t about to leave again and hate my hair for the next 6 weeks. The color was nothing close to what I wanted & you could not see any strawberry because of all the highlights. Jennifer comes over, says she is feeling better and will do my hair (1st time). Do you think I even remember what my hair color is supposed to look like? 6 hours later, I left & was offered no conditioning treatment after my hair had again been tortured. Today my hair feels like hay & I don’t know if it will ever be the same as it was before I moved to Rincon. Everyone at The Cow is nice, as in the reviews, but how many times do you mess up with 1 person? You decide – that’s what these reviews are for.
Best Salon!!. I just moved to the area and had been to several salons with no avail! Most of the salons had poor customer service and really just made me feel like I was more of an inconvience than anything. I have found a place at The Purple Cow! Shanna was my stylist and she really seemed interested in making me happy and making me look good! This is a definite A+ in my book!! I will be telling everyone I meet about this place!
Best salon expereince.. I was in the Purple Cow Salon a few days ago, my stylist was Lindsay. I loved going in and finding a great atmosphere. The cut and color expereince was amazing. You can go to a salon, but this is an expereince. Thanks for the great jod Lindz!!!
I Recommend The Purple Cow. I absolutely LOVE the Purple Cow! The place is nice and clean and the people there are so nice. I got my hair done there last month by one of the workers Kim Barratta, ans she was soooooo sweet. I definitely recommend the Purple Cow. I also recommend Kim Barratta. My hair is much softer and sexier than it has ever been!
Lindsay out does herself. Lindsay has been doing my hair since she was in beauty school. Everytime it comes out better than I could imagine. Everyone comments me on the cut and the color, even the purple and pink, which I love!!! Lindsay keep up the good work, you will be more sucessful than you could beleive!!!
Genuine. I don't know about other salons and what they practice, but this place is different than most businesses. When I went to The Purple Cow, Jennifer, the Owner, was so great. She was nice, genuinely nice. That is so hard to find these days. I know a hair person should have skills, and she certainly does, but you have to be able to really listen to what people want. I go in there and pour my heart out and she listens. I have been going there for years now. My haircuts and the color is fantastic and always have been. What keeps me coming back is Jennifer. She came to my kids graduations, she sent all of us cards for various events in our lives and even visited me in the Hospital and did my hair. (No one asked her to. She just did it) That is amazing in my book. I know that if you didn't like your hair for whatever reason she would fix it. It's not just my family she treats this way. There are plenty of my friends she treats the same way. She has a few other hair people in her salon and the way they react to one another is funny. They really like each other. Jennifer and Johnna go to all the hair shows and it shows in their work. I've seen other reviews for other salons and I can't imagine going to a place that treated me terribly, but also remember that No One is perfect. Some will like this Salon and some wont, but I suggest giving this place a try.
Great service!!!. I had an amazing experience here! My hair person was Jennifer, the Owner. She was so sweet and really great with my hair. The first few times I've been there she offered me a drink. The last time she offered me a drink she realized they were out of cokes. She sent someone to get me a drink ( behind my back). That is amazing to me. My hair has never looked so great. But really, I just like the way she treats me. I recently got a new color and was unsure I'd like it. I did, but 2 days later Jennifer called me to make sure I really did like it. The girls that work there are very nice. The salon is a little understaffed, but I don't care. Jennifer spent so much time with me and helping me pick out the right colors. She took time with my hair cut and I just felt so pampered. I was a little irritated with the girl that has her station next to hers, Jonna. I asked her if she could cut my kids hair and she said she didn't do children's hair. You do hair don't you? So I do think that Jennifer should make sure her employees do everything that they offer. Other than that this place is so fantastic! This is The only place to get your haircut if you are into your hair.
Great Serive & Awesome Results!. The Purple Cow is amazing. I had Anna as my stylist and this is by far the best cut and color I have ever had. I use to go to Savannah to get my haircut and was just not completely happy with my results. When I got done, Anna had done an amazing job. The other stylists were also very friendly and the decor was cute and fun. I will definitely let all my friends know about this fabulous salon!
Fantastic!. I love this place. Autumn is my hair dresser and she does a fantastic job. I was referred to the salon by a friend of mine. She bragged about it for so long I had to try it. I love my hair, the salon and my hair dresser. The only complaint I have is that my friend bragged on getting a head and shoulder massage and I've never gotten one. Autumn has never offered me one. That kind of irritates me. I see the other customers get it, but I never get one. Maybe she just forgets but anyway she does great hair. Also, the girl with the blue hair is forever on the phone. It seems to be attached to her ear. She is on it everytime I come. I am offered a drink everytime I come to the salon and I think that is a nice change of pace. If you are thinking about going, I highly reccommend Autumn or the Owner. Fantastic place!
Red Carpet Service!.
I was in a big hurry and really just needed my hair styled.I didn't have time to go to Savannah.( I usually go to B Street in Savannah.) I showed them the last cut I received from another Salon. She opted to fix it or let me grow it out. We compromised and it is really working. It still needs work, but it is better than before. She sent me a thank you card and a gift certificate.
What I loved about this salon is they were all about their clients. They really listened and talked about what I wanted for my hair. Sometimes I just don't know what I want. My stylist helped me and now I have something to work towards. This, Ladies and Gentlemen, is what a place of business these days should be about. Rolling out the red carpet. If you want bad customer service go to Wal-mart. If you want great customer service see The Purple Cow.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!