10/17/07

Horrible customer service even before we get there

by stevec4416

My wife and I are supposed to be spending a weekend here soon, but so far, we are not impressed with their level of service. I have asked repeatedly for a list of restaurants that honor their dinner package and have been told that we would get the list within a couple of hours...e-mail or fax or mail in a couple of days. We are still waiting and it's been approximately 3 weeks and 3 calls. We are seriously considering cancelling and going somewhere else that is interested in keeping the business, not just getting a booking.

07/18/07

Great Historic Hotel!!!

by kp9771

From the moment we got out of the car at the valet we were greeted by the friendliest staff!!! By the time we got up to our room we felt so welcomed, and it is the main thing that will have us coming back time and time again. We booked a room with a balcony entrance and it was so great. We found ourselves rocking in the chairs on the balcony, with a bottle of wine, watching the commotion most of the afternoon. The rooms were so quaint and cute, but they were also clean, nice and very reasonably priced. What a great way to experience Savannah, a historic refurbished hotel with staff that epitomizes true southern hospitality!

• Pros: Beautiful quaint hotel, with wonderful staff

06/17/02

Gorgeous Boutique Hotel

by cecilia4747

If you want romance, elegance, great service, beautifully restored hotel rooms in an historic hotel in Savannah, Georgia, then this is it!

Pricing is very reasonable for such an outstanding hotel. This is one of the oldest hotels in Savannah, and with the masterful restoration work done on it, it has once again become one of the jewels of Savannah!

• Pros: Great location, Beautiful, Reasonable